Frequently asked questions
What is our service?
We are a leading platform connecting you to local restaurants and shops for on-demand delivery. We make it easy to support local businesses while enjoying convenience at reduced fees.
How does it work? How does your service work?
We provide a pick-up and delivery service for your groceries, household necessities, and more, sourced from your preferred local stores and brought right to your door in as little as one hour. You can arrange for a delivery at your convenience. Our plans are dependable and flexible, allowing for multiple deliveries on the same day without the need to pay for each one individually.
How much does it cost?
Our pricing varies depending on your needs. We offer a variety of options to fit your needs and budget. Please visit our pricing page https://hellodeleev.com/premium for more information.
How do I track my delivery?
Once your delivery schedule is confirmed, you can follow your courier's progress in real-time through the website. You'll receive live updates from the moment it's picked up until it reaches your door.
How can I contact you?
You can reach us by Email: helloDeliv@mail.com. We are always happy to answer your questions.
Can I schedule a delivery?
Absolutely! You have the option to have your order delivered right away or plan it for a later time that suits you.
Frequently asked questions
Where is DELIV available?
All provinces in Canada!
How soon can you begin working with DELIV?
The application process only takes a few moments, and most DELIVers can start earning money in just a few days. We will reach out via email with the final decision.
What materials do I need to be a DELIV driver?
To make money, all you need is a smartphone and a means of transportation, like a car, bicycle, scooter, or motorcycle. We will handle everything else!
Are there car requirements for driving with DELIV?
No, you can use any vehicle to drive, deliver, and earn money. All you need is a valid driver’s license and insurance.
What is the process of delivery?
After you receive a delivery or task opportunity, you'll see the location and the payment offered, and you can decide to accept or decline. Upon acceptance, there are typically three steps, all of which are clearly detailed in the Driver app:
Head to the restaurant/Grocery Store/Retail Store
Collect the food/ Grocery/ Orders
Deliver to the customer
How do I refer other DELIVers?
We provide a referral link with more details.
Is DELEEV in all Canada Provinces?
Deleev operates extensively across Canada, covering a broad selection of food delivery, convenience products, and groceries.
